PROMO ACTION
Bring Friends Reward
The company under the name ‘COSMOTE PAYMENTS – E-MONEY SERVICES S.A.’ (hereinafter “COSMOTE Payments” or the “Organiser”), having its headquarters in 151 24 Marousi, Attica (99 Kifissias Avenue), is organising a promotional action via the “payzy” application (hereinafter the “Application” or “App”) titled “Bring Friends Reward” (hereinafter the “Promo”), which rewards the Authenticated Users (hereinafter the “Participant(s)”) who recommend the App to their friends/relatives/acquaintances, as long as the latter register for the first time within the App and complete their authentication process successfully.
The purpose of these terms (hereinafter “Terms”) is to define the terms of participation in the Promo.
1. Eligible to participate in the Promo are all permanent residents of Germany, qualified for legal acts, who are at least 18 years old and have a payment account under their name with COSMOTE Payments.
2. Each Participant declares that they personally know and maintain a substantial (friendly, familial, or other) relationship with the individuals they are recommending (hereinafter “Invitee(s)”), as well as that they have lawfully obtained and are using their data upon their consent. Furthermore, the Participants declare that they have informed the Invitees about their intention to share their data with COSMOTE Payments for the purposes of the Promo and that they have referred them to these Terms so they may become aware of them. In the event of any objection from the Invitees, the Participant must refrain from sharing their data with COSMOTE Payments. The Participant shall be fully liable to COSMOTE Payments for any damage – direct or indirect – that may result from the use of the Invitees’ data, should such data have been submitted to COSMOTE Payments in violation of these Terms. Acts involving the use of contact details of random individuals or the recommendation of individuals unknown to the Participants or individuals who have not been informed about the disclosure and use of their data by COSMOTE Payments are expressly excluded from the Promo. By accepting the Terms and participating in the Promo, the Participant unreservedly agrees to and declares compliance with this clause.
3. The duration of the Promo (hereinafter the “Duration”) is from 05/05/2025, 00:00:01, to 31/12/2025, at 23:59:59.
4. The Participant who has sent or will send invitations to Invitees, via the “Bring Friends” section shall be rewarded with five (5) Euros for each Invitee who for the first time proceeds, following the recommendation, to registration, successful authentication and creation of an electronic money account with COSMOTE Payments, in accordance with the COSMOTE Payments E-Wallet Terms of Use (see terms here).
5. The Participant shall be awarded the respective Euro amount immediately, in accordance with the Terms of Use of the Application (see the terms here, paragraphs 5.I, II). Under no circumstances and for no reason shall COSMOTE Payments be held liable for the authentication process of the Invitees and/or its outcome, even if this results in the Invitee not being authenticated and, consequently, the Participant not receiving the reward. COSMOTE Payments acts at its sole discretion and judgment, as well as in accordance with its policies and applicable legislation, when registering a new User to the App.
6. The Organiser reserves the right to amend and/or revoke the “Bring Friends Reward” promotion, change the dates on which it will be held or the amount of Euros or Coins rewarded or any other of its terms, informing Participants and Invitees by any appropriate means (e.g. by e-mail or push notification or text message or via the website).
7. The Organiser shall bear no liability towards the Participants and/or Invitees and/or any third party for any direct or indirect damages, costs and expenses that may arise from any interruption, malfunction, delay, or any other cause related to the implementation of the Promo. Furthermore, COSMOTE Payments shall not be liable for any malfunction that may result in the temporary or permanent cessation of the Promo.
8. The data controller is the Organiser, namely the company under the name ‘COSMOTE PAYMENTS – E-MONEY SERVICES S.A.’, with its headquarters in 151 24 Marousi, Attica, (99, Kifissias Avenue).
The following personal data of the Participants shall be collected and processed in order to participate in the Promo:
- App ID
- Contact details
- Account details for reward’s credit
- Number and details of Invitees
- Date and time of recommendation
The following personal data of the Invitees shall be collected and processed in order to participate in the Promo:
- The Invitee registration date and time
- The mobile telephone number declared upon registration
- The registration e-mail
- The Invitee’s App ID
Additional personal data will be processed for the purposes of the Invitees’ registration to the App, authentication and execution of transactions, in accordance with the terms of the General Information regarding Personal Data Protection (see below).
9. Data is collected for the purpose of carrying out the Promo in accordance with these Terms and to serve the contract concluded between the Participants and/or Invitees and COSMOTE Payments, based on which the Participants and/or Invitees maintain a payment account with COSMOTE Payments, in accordance with the terms of the General Information regarding Personal Data Protection, which you can find here. Under these terms, the personal data collected are retained for a period of five (5) years from the date of expiry of the business relationship and the submission of the relevant identification application. Upon expiry of this deadline, the data shall be deleted, unless another provision of law or regulatory act requires them to be stored for a longer period, which cannot exceed ten (10) years (e.g. for tax purposes).
The following third companies are also recipients of the Promo Participants’ and Invitees’ personal data:
- NEXI GREECE PROCESSING SERVICES S.A., which provides payment processing and card issuing services and has its registered office in Greece. - NETCOMPANY-INTRASOFT S.A., which provides and supports the operation of COSMOTE Payments' banking systems and has its registered office in Greece. - COGNITY S.A., which supports the operation of the Application and has its registered office in Greece.
These third companies are processors on behalf of COSMOTE Payments – in other words, they are partners of COSMOTE Payments – who undertake the execution of a specific project following its instructions and applying the strict procedures of the OTE Group regarding the processing of personal data. COSMOTE Payments remains liable with regard to the processing of personal data carried out by its partners. The processing of personal data for the above purposes by COSMOTE Payments’ partners takes place within the European Union (EU), specifically in Greece andin Germany.
10. Beyond the above-mentioned companies, COSMOTE Payments does not process or disclose personal data to third parties, with the exception of cases where their communication/transmission is required by the applicable laws.
11. Participants or Invitees have the following rights regarding the processing of their personal data:
• Right of access: the right to receive information about the personal data subject to processing (e.g. the purposes of processing, the types of data, the recipients to whom they are communicated, the period for which they are retained) and to be provided copies thereof.
• Right to rectification: the right to request the correction of their data (e.g. correction of contact details).
• Right to erasure: the right to request the deletion of their personal data if they are no longer necessary in relation to the purposes for which they were processed or if they withdraw their consent.
• Right to restriction of processing: the right to request the restriction of processing for a specific purpose.
• Right to object: the right to object, in cases in which they do not want their personal data to be processed.
∙ Right to portability: the right to transmit data to another controller without hindrance from the controller to which the personal data have been provided.
12. The Organiser has appointed a Data Privacy Officer (DPO) based on the provisions of the applicable legislation. To contact the Data Pivacy Officer, Participants or Invitees may send an e-mail to customerprivacy@cosmotepayments.gr.
In order to exercise their rights, Participants or Invitees may send:
a. an e-mail to customerprivacy@cosmotepayments.gr or
b. a fax to +30 2102511888 or
c. a letter to COSMOTE Payments Customer Service, 99, Kifissias Ave., GR-151 24, Marousi, regarding ‘Exercising of Personal Data Rights’, stating their full name and their mobile telephone or landline connection number.
13. Participants or Invitees reserve the right to lodge a complaint, via a special web portal, with the Hellenic Data Protection Authority (Nos 1-3 Kifissias Avenue, P.O. box 115 23, Athens | tel. No +30 210 6475600). Detailed instructions for submitting a complaint are provided on the Authority’s website: Complaint to the Hellenic DPA | Hellenic Data Protection Authority.
The Organiser shall respond to the requests free of charge without delay, within one (1) month from the receipt of the request. In exceptional cases, this deadline may be extended by two (2) months, if the complexity of the request so requires. In any case, the Organiser shall make notification regarding this extension and the reason for the delay. If it is found that the request is clearly unfounded or excessive, the Organiser reserves the right to request payment of a reasonable fee to its satisfaction, taking into account the administrative costs for its execution or even to refuse to follow up the request.
14. The Organiser shall take appropriate organisational and technical measures to secure the data and protect them from accidental or unlawful destruction, accidental loss, alteration, prohibited dissemination or access, and any other form of unlawful processing.
15. The Organiser shall not be liable for leaks of the Participants’ or Invitees’ personal data due to their disclosure of any of their data via third-party or other internet sites.
16. Participation in the Promo requires and implies the explicit and unreserved acceptance of all these Terms.
17. The Organiser reserves the right to exclude from the Promo any individual (whether Participant of Invitee) who, in COSMOTE Payments’ sole discretion and judgement, violates these Terms or the applicable legislation.
18. These Terms are governed by Greek law without prejudice to mandatory legal provisions of the German consumer legislation. Any dispute as to their interpretation and/or application shall be resolved by the courts of the place where the Participant or Invitee is domiciled.