This website is provided by Cosmote Payments – Electronic Money Services SA.

Service provider according to § 5 (1) German Telemedia Act (TMG):



Leoforos Kifisias Boulevard 99, 151 24 Maroussi, Attika (Greece)

GCR no. 146551801000


Tax identification no. (TIN): 800995166 / Athens Tax Office for Commercial Companies

Board: Alexios Vaitsos

Tel +49 228 534 14060

support@payzy.de



Bank of Greece („BoG“)

Eleftheriou Venizelos 21, 102 40 Athens, Attika (Greece)

Tel +30 210 320 111

Contact: https://www.bankofgreece.gr/en/useful-links/contact-form

www.bankofgreece.gr/en



Cosmote Payments – Electronic Money Services SA provides for an alternative out-of-court settlement of disputes:


Hellenic Consumer’s Ombudsman

Alexandras Avenue 144, 114 71 Athens, Attika (Greece)

Tel +30 210 6460862

Fax +30 210 6460414

grammateia@synigoroskatanaloti.gr

www.synigoroskatanaloti.gr/en



Hellenic Financial Ombudsman

Massalias Str 1, 106 80 Athens, Attika (Greece)

Tel +30 210 3376700

www.hobis.gr/en



Schlichtungsstelle bei der Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin)

Referat ZR 4

Graurheindorfer Straße 108, 53117 Bonn

Tel +49 228 41080

https://www.bafin.de/EN/Verbraucher/BeschwerdenStreitschlichtung/StreitschlichtungBaFin/StreitschlichtungBaFin_node_en.html



The European Commission has established a European Platform for Online Dispute Resolution (OS Platform) at https://ec.europa.eu/consumers/odr/. Consumers can use the OS Platform for out-of-court resolution of disputes regarding online contracts with companies established in the EU.



The DPO is responsible for the governance related to collection, processing and usage of personal data:


Cosmote Payments – Electronic Money Services Single Member SA

Data Privacy Officer (DPO)

Leoforos Kifisias Boulevard 99, 151 24 Maroussi, Attika (Greece)

Fax +30 210 2511888

customerprivacy@cosmotepayments.gr