If you have forgotten your password, you can reset it by selecting that option on the app’s login page. You will then receive a code on your mobile phone or e-mail and you can create your new password.
See below the steps you will need to follow:
1. On the login page select ‘Forgot your password?’
2. Enter the e-mail address you used to register.
3. Enter the 4-digit code you received via e-mail.
4. Enter the mobile phone number you used to register.
5. Enter the 4-digit code you received via text message.
6. Set your new password and select ‘Continue’.