There are two ways to load your wallet with money:
1. By using another bank card:
In the ‘Top up’ section in your wallet you can carry out a top up transaction while saving your card for future transactions, if you wish. You need to know your card PAN number, its expiry date, the CVV (three-digit number on the back of the card) and the name printed on your card. The cards supported are Visa, MASTERCARD & Maestro cards. Please note that it is not possible to make charges with Maestro cards that have more digits than Mastercards (more than 16 digits).
Follow these steps:
a. From the main menu, go to your Wallet and select ‘Top up’.
b. Enter the Top up amount and click ‘Complete’.
c. Enter your card details and select ‘Complete’.
Keep in mind that during the transaction the bank will ask you to verify that you are the person conducting the transaction via 3DS (3D Secure – e.g. sending a text message, Viber message or push notification to your mobile phone)
2. By transferring money from another bank via SEPA transfer.
Go to the ‘Top up’ section in your wallet and then ‘Bank transfer’ to find your payzy account COSMOTE Payments IBAN.
Copy this number and the full name under which you have opened the account.
Then, with this information, you can send a bank transfer (SEPA) via e-banking or by going to a physical branch of your bank.